Official FAQ / Feedback Thread

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  • FoolsApril64
    Admin / Mod
    • Jan 2015
    • 1027

    #16
    Originally posted by iloveDCyes View Post
    Does store require separate login? My dco user and pssw does not work at store. Will there be more of what is sold our?
    Yes, the store, while linked to, is separate from both the site and forums. You could create an account there with the same username and password if you should so choose, but you would still have to log in separately. Hope that helps! Lisa

    Comment

    • Incipit9
      Fan
      • Feb 2015
      • 772

      #17
      Happy to have DCO.2 alive and kicking - and I really like the choice of the vBulletin platform - very adaptable. But because I am so NOT a NumberNerd, I am so missing the ChartJames thread.

      All the setlists and show stats, and the spins and ins and outs of the charts are endlessly fascinating to me as pure Intel. The "cover of a song I wrote" is finally dropping down the charts - but not before it went recurrent - love to have a final report, and intel about Spotify - that kind of thing - And because I am not a NumberNerd, I'm absolutely not qualified to start ChartJames back up, but I would be a constant reader and sometimes commenter …so I thought I would enquire as to future plans?

      TIA
      ~Incipit

      Comment

      • FoolsApril64
        Admin / Mod
        • Jan 2015
        • 1027

        #18
        Originally posted by Incipit9 View Post
        ... because I am not a NumberNerd, I'm absolutely not qualified to start ChartJames back up, but I would be a constant reader and sometimes commenter …so I thought I would enquire as to future plans?
        Hey, Incipit. I have reached out to ladymadonna (the OP of the original thread) and hope to hear back soon so, stay tuned. There are a number of threads and blogs that will hopefully be restored one way or another over the coming weeks.

        Comment

        • Incipit9
          Fan
          • Feb 2015
          • 772

          #19
          Thanks so Much!! I will stay tuned. *nods head*

          Comment

          • dsil
            Fan
            • Feb 2015
            • 115

            #20
            I need help! Not receiving the DCO newsletters anymore. Didn't get the last one that was sent out on 2/13. I've contacted everybody that I could about this. I've done everything too that was suggested such as checking spam box and checking firewall. All are the same and nothing in spam box. Please help! Thanks in advance!

            Comment

            • FoolsApril64
              Admin / Mod
              • Jan 2015
              • 1027

              #21
              Originally posted by dsil View Post
              I need help! Not receiving the DCO newsletters anymore. Didn't get the last one that was sent out on 2/13. I've contacted everybody that I could about this. I've done everything too that was suggested such as checking spam box and checking firewall. All are the same and nothing in spam box. Please help! Thanks in advance!
              Hey, dsil. We have confirmed that you are definitely subscribed and that the last three newsletters definitely went out to you so, if you are suddenly not getting them, and you have checked your personal spam folder and/or firewall (did you also run a "search" of all your email folders in case it was "routed" to one of them?), something else is happening to prevent the newsletter from reaching your inbox. You may wish to check with your email provider, as it may be that they have another layer of filtering in place of which you are unaware.
              Last edited by FoolsApril64; 14 Feb 2015, 08:23 AM.

              Comment

              • dsil
                Fan
                • Feb 2015
                • 115

                #22
                I give up! I've done all of the aforementioned stuff already! Nothing has changed from what I can find out. I was very careful to check all areas before bothering you all. I hate to be a pest. Now I don't know what is going on. Not going to bother my end anymore because they have checked and rechecked! I know they are getting tired of me. I guess no newsletter anymore.

                Comment

                • FoolsApril64
                  Admin / Mod
                  • Jan 2015
                  • 1027

                  #23
                  Originally posted by dsil View Post
                  I give up!
                  Don't give up! We'll figure it out. I'll troubleshoot with you further off the forums

                  Comment

                  • kizzycat
                    Fan
                    • Feb 2015
                    • 173

                    #24
                    I have a suggestion which will help dsil, and others who might have received the newsletter email , and deleted in error...etc...why not have a newletter thread or link on the homepage and when a new one is sent it, note: newsletter, new from 2/13/15 for example...then can access it even if do not have the email...

                    Comment

                    • FoolsApril64
                      Admin / Mod
                      • Jan 2015
                      • 1027

                      #25
                      Originally posted by kizzycat View Post
                      I have a suggestion which will help dsil, and others who might have received the newsletter email , and deleted in error...etc...why not have a newletter thread or link on the homepage and when a new one is sent it, note: newsletter, new from 2/13/15 for example...then can access it even if do not have the email...
                      Hey, kizzycat! Fans may view the most recent issues of the DCO Newsletter HERE, but should definitely subscribe and check to ensure the Newsletter is not caught by their spam filters.

                      Comment

                      • kizzycat
                        Fan
                        • Feb 2015
                        • 173

                        #26
                        Great. Thank you for the info. Yes, I agree about the subscribe and making sure not going into spam...just was thinking of a "back up" plan. Thank you for the answer. You are doing a WONDERFUL job on these boards. Thank you for all the hart work! It is a great community site.

                        Comment

                        • FoolsApril64
                          Admin / Mod
                          • Jan 2015
                          • 1027

                          #27
                          Q: I don't want anyone to know that I'm online right now, can I make myself "invisible"?

                          A: Yes. Go to: User Settings > Account > Enable invisible mode

                          Note: This will make you"invisible" to other members whenever it is enabled; however, forum administrators and moderators will still see you.
                          Last edited by FoolsApril64; 18 Feb 2015, 03:49 PM.

                          Comment

                          • FoolsApril64
                            Admin / Mod
                            • Jan 2015
                            • 1027

                            #28
                            Q: #@$%! Why does the forum keep logging me off!

                            A: When you log in, check the box that says "Remember me" and make sure that your browser is not blocking cookies for this site; if you do not do this, your session will timeout after 30 minutes of inactivity by default.
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                            Comment

                            • FoolsApril64
                              Admin / Mod
                              • Jan 2015
                              • 1027

                              #29
                              Q: Is there a way to jump to the first new post in a thread since my last visit, or jump to the last post made in a thread?

                              A: Yes. Click on the down arrow tab that appears before the thread topic (see 1 below) to jump to the first new post in that thread since your last visit. Click on the right arrow tab that appears after the last post made to a thread (see 2 below) to jump to the last post made in that thread.

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                              Comment

                              • Loqz
                                Fan
                                • Feb 2015
                                • 1

                                #30
                                Hello! I have a concern regarding the merch from the online store. I ordered a couple of shirts from the store almost 3 weeks ago. However, up until now, the package hasn't arrived. I didn't receive any USPS tracking number either. Already sent an email to support@gomerch asking about the status, but there's no reply yet. I was wondering if anyone else is having the same problem and what we could possibly do about it. Thanks for the help!

                                Comment

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