Announcement

Collapse
No announcement yet.

Official FAQ / Feedback Thread

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • #31
    Originally posted by Loqz View Post
    Hello! I have a concern regarding the merch from the online store. I ordered a couple of shirts from the store almost 3 weeks ago. However, up until now, the package hasn't arrived. I didn't receive any USPS tracking number either. Already sent an email to support@gomerch asking about the status, but there's no reply yet. I was wondering if anyone else is having the same problem and what we could possibly do about it. Thanks for the help!
    Sorry to hear your order has not yet arrived, Loqz. Please let me know via private messaging if you don't get a response from GoMerch Support in the next 24 hours and include the details of your order. They are usually responsive. Cheers! L

    Comment


    • Loqz
      Loqz commented
      Editing a comment
      Will do. Thanks! Hopefully things will be okay.

  • #32
    Will the new shirt, gas can, be available online?

    Comment


    • #33
      Originally posted by Stellarose View Post
      Will the new shirt, gas can, be available online?
      Hey, Stellarose. Yes, it will eventually be made available online. Stay tuned!

      Comment


      • #34
        Q: Is there an easy way to tag another member in topics and replies?

        A: You can use the @ sign followed by a Username to tag forum members in topics and replies ( e.g., @FoolsApril64 would become FoolsApril64 )

        For names with spaces, use double quotes to clarify your meaning ( e.g., @"Karen In Texas" would become Karen In Texas )
        Last edited by FoolsApril64; 1 Apr 2015, 03:26 PM.

        Comment


        • #35
          Hi Lisa, is it only me or is there some kind of time-out on this site, cause when I´m reading a longer recap or post, this site kicks me out and I have to re-logg ? Have to say it´s a bit annoying when you are in the middle of replying you have to logg in again.
          Thanks in advance!

          Comment


          • #36
            Originally posted by earlybirdSF View Post
            Hi Lisa, is it only me or is there some kind of time-out on this site, ...
            See my earlier post here for your answer.

            Comment


            • #37
              Thanks Lisa, haven´t noticed that!

              Comment


              • #38
                Hi Lisa, here I am again. Now I have difficulties with private messaging - my messages don´t go to the recipient. It´s working, but nothing happens. I cleared cookies and cache from my computer ( Google Chrome ) and deleted almost all messages, it went once ove 50 PM limit. Doesn´t help! I´m in trouble, once again!

                Comment


                • #39
                  earlybirdSF, I need a bit more info in order to help. I sent you a test private message. Please respond with any error messages you or your intended recipients may have received (the PM includes an email address to which you may respond if you are unable to do so via private messaging, so that we may troubleshoot further off the forums). Cheers! Lisa

                  Comment


                  • #40
                    Thanks Lisa! Seems to work now

                    Comment


                    • #41
                      Hey, everyone! Just FYI - the forum's back-end software was updated overnight (bug fixes, for the most part). As always, please let us know if you experience any issues and, if you do, please provide us with as much detail as possible (e.g., what you were doing, exact error message(s), your operating system, internet browser, etc.).

                      Cheers! Lisa

                      Comment


                      • #42
                        You might have noticed that we added the "Today's Birthday" module back to the forums. We were able to do a bulk edit to everyone's profiles so that only the Month and Day of your birth are now visible; in this way, your age will not show up in the module, as it did before -- only your member name.

                        Any new members going forward will still have to select this option (or it may be done for them by an admin) in their profiles until the enhancement request to have this be the default is implemented in a future version of the back-end software. To do this, click on your User Name OR Avatar > User Settings OR Edit Settings > Profile > Date of Birth > Display only Day and Month of Birth.

                        Comment


                        • #43
                          Q: How do I share a link to an individual post?

                          A: Click on the number of the post, then copy and paste the link as provided
                          .
                          Click image for larger version

Name:	5-8-2015 3-42-18 PM_zpsncrixjfq.png
Views:	1
Size:	36.2 KB
ID:	15163


                          Comment


                          • #44
                            Hey, everyone! Just FYI - the forum's back-end software has been updated to the latest version and it may be a little bit for forum info to rebuild so, if navigation and features are a bit wonky right now, just give it a little time. If, however, you experience any issues later tonight and going forward, or think something doesn't look right, please let us know and please provide us with as much detail as possible (e.g., what you were doing, exact error message(s), your operating system, internet browser, etc.).

                            Cheers! Lisa

                            Comment


                            • #45
                              Lisa, there was a question on the PM discussion about a fan surface mail address for David. I suggested that the fan check here on DCO, here in the Official Forum - heh - but in fact, I don't see anything about it here. I must have remembered it from the old DCO - it was a mailing address for David c/o his management.
                              Thanks!
                              NEMO
                              Have some faith in me, and I'll let you be who you need to be . . . Life on the Moon, David Cook

                              Comment


                              • NEMO
                                NEMO commented
                                Editing a comment
                                FoolsApril - thanks very much for confirming this fan mail address and posting it. However, is there some place this can be posted besides here, buried in the discussion? This seems like info that many folks might come here looking for but would never find without reading every word of this forum - could it go into the FAQ header or something? thanks for ALL you do!

                              • FoolsApril64
                                FoolsApril64 commented
                                Editing a comment
                                NEMO Done (added to FAQ). Will circle back to update (where necessary) the rest of that FAQ as time permits.

                              • NEMO
                                NEMO commented
                                Editing a comment
                                Thanks again!
                            Working...
                            X