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  • #46
    Where are some of the old threads (for shows), like 2014 and 2013...I saw them since we had the new DCO, but now cannot find them.

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    • #47
      iloveDCyes, not many of the threads that had been personally archived have been restored from the old forum (2008-2014) to the new forum yet (as this is a monumental task), and it is still unknown at this time if we can restore any of the old forum archives from Sony's managed servers. If you're looking for tour and event threads, then try the Tour Talk forum (you will find two indexes pinned to the top of that forum, where you will find a link to any tour / event thread that has been either created or restored at this time)

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      • #48
        When I try to add a signature in my account, I get an error message
        ~Kat~ | DC shows: Aug 9, 2009 front row at Ohio State fair/Oct 11,2011 private concert w/Gavin DeGraw (m&g)/Oct 11,2011 Newport music hall 2nd row | twitter.com/kat1025

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        • #49
          Ohioluvsdc, there are certain limitations for signatures in terms of character count, codes allowed, etc. so, this may be the issue. Please send me a Private Message with the details of what you'd like your signature to be, as well as the error message you are receiving and browser you are using, so I can see what the issue might be and hopefully help. -Lisa

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          • #50
            Originally posted by FoolsApril64 View Post
            Ohioluvsdc, there are certain limitations for signatures in terms of character count, codes allowed, etc. so, this may be the issue. Please send me a Private Message with the details of what you'd like your signature to be, as well as the error message you are receiving and browser you are using, so I can see what the issue might be and hopefully help. -Lisa
            Sent a pm
            ~Kat~ | DC shows: Aug 9, 2009 front row at Ohio State fair/Oct 11,2011 private concert w/Gavin DeGraw (m&g)/Oct 11,2011 Newport music hall 2nd row | twitter.com/kat1025

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            • #51
              PSA | A forum software upgrade has been scheduled for today. The site will be unavailable for a few minutes during the upgrade. Cheers! Lisa

              ETA: As always, after the forum's back-end software has been updated to the latest version, it may be a little bit for forum info to rebuild so, if navigation and features are a bit wonky at first, just give it a little time. If, however, you experience any issues later tonight and going forward, or think something doesn't look right, please let us know here and please provide us with as much detail as possible (e.g., what you were doing, exact error message(s), your operating system, internet browser, etc.).

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              • #52
                Aaaaand we're back!

                Sorry about that; the forum's hosting provider had a few challenging service issues, but everything seems to be good now. Thanks for your patience during the forum downtime. Cheers!

                ETA: there may be some intermittent lag issues tied to ongoing maintenance

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                • #53
                  Aaaaand we're back!

                  The forums were down for about an hour for some scheduled maintenance. Thanks for your patience, and sorry for any inconvenience. As always, if you experience any issues, please let us know here and please provide us with as much detail as possible (e.g., what you were doing, exact error message(s), your operating system, internet browser, etc.). Cheers! Lisa

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                  • #54
                    Lisa, another question came up about a surface fan mail address for David. I thought it had been posted here in FAQ, but if it is, I can't find it. Would it be possible to include it in the FAQ header so people can always find it without trolling the whole forum? Thanks!
                    Have some faith in me, and I'll let you be who you need to be . . . Life on the Moon, David Cook

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                    • #55
                      NEMO, just click on FAQ on the menu at the top of the page. The direct link to that answer is: http://forums.davidcookofficial.com/help#fan_mail

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                      • NEMO
                        NEMO commented
                        Editing a comment
                        Okay, great - now I'll know exactly where to send the next person who asked - which I expect may come up with the topic of Christmas cards, etc.! Thanks!

                    • #56
                      Can anyone tell me how to get my profile picture to not be side ways? It' probably something really simple, but even if I rotate the picture it stays side ways.

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                    • #57
                      Thanks!! You're awesome!

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                      • #58
                        Hey, everyone. Sorry for any temporary forum style issues that may have resulted from a recent update to the back-end software. I've fixed most (if not all) of them, but please let us know if you notice anything that still doesn't look right. Cheers! Lisa

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                        • #59
                          Can I get my profile picture fixed again? Or can I get the secret to keep it from doing that? lol

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                          • FoolsApril64
                            FoolsApril64 commented
                            Editing a comment
                            LOL I just rotated the image and re-uploaded. Will take care of it for you again in a little bit. BTW, all avatar images should be 200 x 200 pixels

                            ETA: OK, you should be fine now. Hard refresh your browser to see change (i.e., CTRL-F5) L

                        • #60
                          We will be upgrading the forum's back-end software at approximately 3:30PM EDT 19-May (Thu). The forums will be unavailable for a few minutes during the upgrade.

                          As always, after the update to the latest version is completed, it may be a little bit for forum info to rebuild so, if navigation and features are a bit wonky at first, just give it a little time. If, however, you experience any issues a couple hours or more later or think something doesn't look right, please let us know here and please provide us with as much detail as possible (e.g., what you were doing, exact error message(s), your operating system, internet browser, etc.). Cheers! Lisa

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